Customer Service Intelligence Accurately identifying a problem is the first rule of problem solving. CSI provides the unbiased perception of the customer,which gives you, the keys to correction.CSI plugs into existing loyalty systems and analyzes customer purchase behaviour to come up with purchase projections for each customer. The unique promotion selection process of CSI makes sure that customers receive only the promotions that interest them and not spam. CSIbrochure |  |
Profile Tailor Dynamics Xpandion's flagship solution, Profile Tailor Dynamics, introduces the Next Generation in SAP Security and AuthorizationControl.As an advanced behavior monitoring and alerting system, ProfileTailor Dynamics delivers – for the first time – total visibility of actual, real-time SAP authorization usage. The system generates detailed and dynamic usage profile analyses for every SAP user - and sends alerts about unusual or unacceptable activity, including risk level. Click here |
Profile Tailor SAM A software solution that enables administration of management and control processes for role allocation in organizations that have multiple management systems in remote subsidiaries.Easy and simple installation – SAM is based on a central database and a web interface, without any installation on the client computer. Click Here |
Profile Tailor LicenseAuditor The LicenseAuditor module included in the ProfileTailor suite is a system for managing licenses effectively, based on the de facto use of the system by the users.The LicenseAuditor module included in the ProfileTailor suite is a system for managing licenses effectively, based on the de facto use of the system by the users. ProfileTailor LicenseAuditor uses a graphical and statistical presentation to follow up continuously on the utilization of the SAP licenses by users. Click Here |
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